About Atlantis Health

Atlantis Health was founded in 1996 with a clear goal: to improve understanding of the factors influencing health behaviours and optimise these among people from pre-diagnosis to those living with long-term health conditions.

Based on the depth of experience acquired in the past 25 years, we have developed proprietary data-driven tools and technologies that enhance patient engagement and empower Change for Good.

We are a team of experienced behaviour change agents with first-hand experience building and scaling patient-centric behavioural solutions within the regulated healthcare space. We are passionate about what we do and wholeheartedly believe in our vision to transform patient outcomes globally by bringing the power of digital technology to healthcare.

If you enjoy working with solution-oriented, driven colleagues in a fast-paced, bureaucratic-free environment, then come and join us at Atlantis Health.

Our Vision

To preserve the health of people everywhere, in any place at any time.

Our Purpose

To help people Change for Good by empowering them to achieve health goals that will positively impact their lives and the lives of those around them.

About the Role

We seek a Senior Sales Engineer with a Digital Health focus to join us as a core technical sales lead for our US operation, also supporting the UK and Germany offices. This role will understand, shape, and articulate customer technical requirements and sell innovative solutions using Atlantis Health platforms.

The role involves supporting all technical aspects of the sales process, including defining the professional services delivery engagements’ scope, requirements, and cost estimates for technology delivery.

Ideal Candidates

• Demonstrate customer focus to identify creative solutions that deliver value to all stakeholders (Patients, HCPs, and Pharma Partners).

• Understand technical jargon and business processes to communicate clearly with technical and business stakeholders.

• Be curious and driven to learn and grow.

• Share Atlantis Health’s vision to use technology to transform healthcare with behavioural solutions.

• Collaborate and thrive in a fast-paced, dynamic environment.

What You’ll Accomplish

As a member of the Atlantis Group Technology team, your role is to partner with the in-market US, UK and Germany Account and Strategy teams, acting as a technical sales advisor to support selling and delivering the digital components of our solutions. Key activities include:

• Engaging customer stakeholders to uncover strategic priorities and product plans, identify potential use cases, and understand their tech stack and unique technical requirements.

• Applying your understanding of technology to design and sell innovative solutions that leverage Atlantis Health’s platforms to address customer technical requirements.

• Evangelising the technical, regulatory, security, and data privacy capabilities of Atlantis Health solutions.

• Owning all technical aspects of the sales process, including answering technical questions, conducting product demonstrations, building technical parts of proposal documentation, and scoping the technical work to be done as part of delivery engagements.

• Supporting the Account teams in completing technical, regulatory, security, and data privacy assessments from potential customers.

• Developing relationships across complex customer stakeholder landscapes, building a reputation as a trusted technical advisor.

• Collaborating with Project Delivery, Product, and Platform teams to ensure successful transition and implementation, stay abreast of emerging customer needs, and guide the Product roadmap.

What We’re Looking For

• 5-10 years of experience designing and delivering global patient-centric digital projects/programs, including technology pitch/presales, multi-market design, and roll-out with local adaptation and deployment.

• Technical fluency: Ability to examine, interpret, and articulate complex technical information to technical and executive audiences. Applied experience working with one or more technology stacks/components: public cloud infrastructure (Salesforce, Veeva, AWS), APIs, microservices architecture, native iOS development, native Android development, and web apps.

• Healthcare security and data privacy experience: Experience working with healthcare products or software systems with requirements related to SOC2, ISO 27001, HIPAA, and GDPR.

• Customer focus: Passion for understanding customer needs and creating solutions that delight, specifically experience with regulated digital health use cases in the Pharma and MedTech industry.

• Problem-solving ability: Able to apply a structured, analytical problem-solving approach and distil clarity from ambiguity to design innovative solutions that meet customer needs.

• Interpersonal and presentation skills: Able to craft a compelling story and effectively communicate the vision and value of Atlantis Health to a variety of stakeholders at all levels.

• Commercial acumen: Able to prioritise and focus on the most significant opportunities to drive value for our customers while driving profitability.

• Startup experience and attitude: Get energy from rolling up your sleeves to get things done.

• Insatiable curiosity: Able to ramp up quickly in the role and succeed in a rapidly evolving environment.

Key Success Factors

• Increase in technology solution sales revenue through client engagement in pre-sales in both new and existing client bases.

• Increase in confidence in selling and delivering technology solutions to EU teams.

• Building productive and efficient scoping and delivery processes between the UK and Group Technology.

Our Values

• People first

• Respect everyone

• Be memorable

• Find a better way

• Think big, act small

At our core, we value partnership. We are strategic partners to our customers, and we partner daily to achieve our vision of transforming patient outcomes globally by bringing the power of behaviour change and digital technology to healthcare.